Now Customer support team would no longer need to spend hours on mundane tasks of answering frequently asked questions, processing routine requests, and managing basic inquiries. Let your GPT Copilot take care of these repetitive tasks who will handle it with precision and efficiency

Your customers will benefit from quicker responses, increased consistency in support, and a more personalized experience.

Meanwhile, your team will appreciate the reduced workload, decreased monotony, and the opportunity to engage in strategic, high-impact activities that drive your business forward.

  • Foster customer relationship- Elevate your customer support to new heights and cultivate strong, lasting customer relationships with Customer Support GPT Copilot.

  • Exceptional customer experiences- Leverage natural language processing and sentiment analysis to instantly understand and respond to customer queries and effortlessly handle complex support cases with contextual knowledge based conversations.

  • Omnichannel Excellence- Engage with your audience wherever they are by seamlessly integrating Fluid GPT to enhance your Omni-channel Experience.

Enhance your Customers Assistance with Generative AI

Foster  your customer relationship

Elevate your customer support to new heights with proactive assistance, personalized interactions, consistent support with unmatched accuracy and speed to cultivate strong, lasting customer relationships.

Exceptional customer experiences

Leverage natural language processing, machine learning and sentiment analysis to instantly understand and respond to customer queries and effortlessly handle complex support cases with contextual knowledge based conversations.

Enhance Omnichannel Excellence

Engage with your customers wherever they are to provide consistent and timely assistance ensuring accessibility and customer satisfaction.

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A customer assistance chat interface of Fluid AI with a woman on the side. The chat shows conversation of customer seeking assistance and getting their issue solved seamless .
40%
Improvement in customer query resolution rate
70%
Increase in CSAT rate
10+
Higher NPS leading more upsell & less churn
A man using a laptop asking query to Banking website chatbot powered by Fluid AI. conversation on chat interface shows the user asks for current interest rates for savings accounts and Fluid AI responds with the precise accurate rates details.

Maximize Conversions: Fluid AI Website Bot

Personalized Conversational Interactions

With Gen AI NLP abilities allow chatbots to tailor responses, and provide support by proactively engaging with visitors, enhancing the overall user experience & satisfaction.

Instant Self-service Support

No more waiting on hold! Provide quick, on-demand resolution of queries by automating customer inquiries & delivering accurate information and support 24/7.

Easy escalate issues to live agent

Seamlessly redirect complex issues to a live agent with the context for a smooth experience, ensuring assistance they need in a timely manner.

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80%
Reduced response time, eliminating manual searches
2X
More queries resolved, enhanced productivity
40+
Hours saved,
embracing automation

Smart AI Voice Agent

Introducing AI agents, handling calls autonomously & bringing revolution in the Customer Support Service

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Start handling queries immediately without extensive additional training & work 24/7 to provide uninterrupted support to your Customer.

Assimilates

Human-like and personalized interactions with high accuracy that can handle diverse queries, offer support, address product inquiries/purchases, and attend to customer personal needs.

Chat

Ensure customer satisfaction to increase the likelihood of them seeking assistance or services again in the future, support that delights your customers.

Our Features

Large language Models

Select your preferable LLM Model

Fluid AI offers organizations the flexibility to choose any Language Model (LLM) that aligns with your organisation specific needs and requirements. This adaptability allows you to select or fine-tune a language model that best suits your industry, domain, or even internal communication style.

Easy upgrade to any latest model launching in the future anytime

With Fluid AI your organisation can effortlessly upgrade & switch to upcoming premier foundation models of LLM in the market. This integration guarantees that your organisation can access the latest and most advanced AI technologies available allowing for seamless transitions without interupting your workflow.

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A Flowchart showing how Fluid AI brings the capability of Large Language models for organization, by allowing the use of GPT 3.5/4 or any LLM without training, instant live, restricted to answer from your knowledge, allows for single click content updation, and provides referenceable answers, all with no technical management required.
A man sitting in front of laptop creating knowledge base for GPT Copilot with different text, pdf, doc files.

Knowledge base

Biggest knowledge base type support

With Fluid AI your organisation can build your own knowledge base by ingesting all form of data -unstructured text, video, or web content. Our advanced solution can transforms all the unstructured and structured data from the knowledge base into actionable insights and knowledge.

Build different Instances for different team requirements

Fluid AI recognizes the importance of secure data management within organizations. It offers the capability to build different tenants for different departments. This means that data access can be compartmentalized, ensuring that each department has access only to the relevant information & sensitive data is restricted to authorized personnel within the respective departments while maintaining a high level of data security & privacy. Administrators can define access permissions based on roles and responsibilities, allowing for a more secure and controlled environment.

Scalable knowledge base

Take your knowledge base to all channels your customers could possibly reach out to you on — your website, mobile app, or even chat.

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Integrations

Help your customer get accurate answers faster

We provide the ability of Auto Ingestion from 100+ data source type- sharepoint, confluence, google drive, & more to experience real time data Integrations.

Integrate Fluid AI with your employees' favorite tools

Revolutionize your organization's omni-channel experience, access the power of Enterprise Gen AI directly within preferred communication tools like Slack, Teams, WhatsApp, and more to quickly generate intelligent and contextually relevant responses, draft professional emails, create project plans, and more. This integration ensures that your employees have instant access to the collective intelligence and expertise, making their workflows more efficient and effective. Collaborate on team projects, resolve customer queries, or brainstorm ideas without leaving their familiar workspace.

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Easily Integrate GPT Copilots with your organizations go-to tools like teams, slack, confluence & reach your customer on their convenient platforms like website, whatsapp with our API's options

Why Us

Cost Effective Efficiency
60%
Decrease in operational costs & watch your efficiency soar.
Chatbot that understand you
150+
Languages supported seamlessly.
Unlock Automation Potential
1000+
Integrations available to increase automation game.
Round-the-clock availability
24/7
The Chatbot is always on, ensuring support assistance.
A happy relaxing customer support representative due to reduce manual work, increased productivity and quick access to information that enhanced decision-making all due to Enterprise Generative AI Solution by Fluid AI.

Easy setup, No complex model training required & quick launch Go-live in just 7 days

Didn't find specific use-case you're looking for?

Talk to our Gen AI Expert !

Book your free 1-1 strategic call

- Outline your AI strategic roadmap and identify high-impact use cases.
- Craft an optimal data architecture, tailor models, & bring your most ambitious AI projects to life.
- Scope with simple internal pilot journey instantly in just 1-day.
- Easily Scale-to-Production, & achieve seamless integration with your existing financial systems.
- Holistic end-to-end support, insights & performance evaluation for successful journey.