You can literally have a conversation with the bot and it will respond immediately with a satisfactory solution to your questions.
It’s available in multiple channels to link with like WhatsApp, slack, email, Facebook etc.
Conversation can be handled over to a human agent if a user wants have a word with executives of the organizations.
The whole flow can be edited in minutes and can change the user experience in no time.
Analytics of the conversations is prepared by the bot itself and can be seen easily by the organization to have insights and take decisions accordingly.